How the pharmacy dispense portal works
Every signed GetClinic prescription gets a unique, secure dispense token and QR code. This allows any UK pharmacy to verify and dispense the prescription without needing a GetClinic account.
The flow
- Prescriber signs a prescription → a unique token (e.g.
A3KX9PZ2TW) is generated - The QR code and token appear on the prescription detail page in GetClinic
- The prescriber prints the PDF or shares the token/URL with the patient
- The patient takes the token to any pharmacy in the UK
- The pharmacist visits app.getclinic.io/rx/[TOKEN] or scans the QR code
- The portal shows the full verified prescription details
- The pharmacist can download a Preview Copy (watermarked) to verify details
- To dispense, the pharmacist clicks Download Original, fills in the dispense form, and confirms
Dispense form fields (pharmacy)
- Pharmacy Name — the name of the dispensing pharmacy
- Pharmacist Name — the dispensing pharmacist's full name
- GPhC Number — the pharmacist's GPhC registration number
- Patient ID Verified (optional) — e.g. "Passport", "Driving Licence"
After dispensing
- The prescription status in GetClinic updates to DISPENSED
- Date, time, pharmacy name, and pharmacist details are recorded permanently
- The token URL shows an "Already Dispensed" page to anyone who visits it again
- The original prescription PDF can no longer be downloaded
Preview vs Original PDF
| Preview Copy | Original |
|---|---|
| Watermarked: "PREVIEW COPY ONLY" | No watermark |
| Red banner: not for dispensing | Green dispensed stamp (after dispense) |
| Can be downloaded any number of times | Can only be downloaded once |
| Does not change prescription status | Marks prescription as DISPENSED |
⚠️ Important: Downloading the original prescription is irreversible. The prescription cannot be re-dispensed once marked as dispensed.