Help Centre

How can we help you?

Documentation, guides, and answers for every part of GetClinic

Featured Guide

How to Register Your Private Clinic with CQC

Step-by-step guide for UK independent prescribers — from understanding whether you need registration to passing your first inspection and ongoing compliance.

Read guide

Browse by topic

🚀

Getting Started

Setting up your clinic, logging in, and understanding the platform

4 articles →

👤

Patients

Managing patient records, documents, and clinical history

3 articles →

💊

Prescriptions

Creating, signing, and tracking private prescriptions

5 articles →

📅

Appointments

Booking and managing video, phone, and in-person appointments

2 articles →

🩺

Consultations

Writing and managing clinical consultation notes

1 articles →

💳

Payments & Invoices

Sending payment links, managing invoices, and tracking revenue

1 articles →

📋

Questionnaires

Creating pre-consultation forms and sharing them with patients

1 articles →

⚙️

Settings

Practice details, team management, pharmacy connections, and API keys

4 articles →

🔬

Lab Results

Ordering tests and managing lab results for patients

1 articles →

🔒

Security & Compliance

Data security, AES signatures, audit logs, and UK regulatory compliance

2 articles →

🏥

Patient Portal

The patient-facing portal for appointments, prescriptions, and profiles

1 articles →

Still need help?

Get in touch with our team

Our clinical support team is available Monday–Friday, 9am–5pm GMT. We typically reply within a few hours.

Email Support

Get a detailed response from our clinical support team within a few hours on business days.

support@getclinic.io

Send an email

Chat with us directly on WhatsApp. Available during business hours Mon–Fri.

Chat on WhatsApp

Open WhatsApp

Platform Status Privacy Policy Terms of Service Security

How can we help you?

Featured Guide

Browse by topic

Popular articles

Still need help?

Get in touch with our team