Platform features

Everything a UK prescriber needs.
Nothing they don't.

GetClinic replaces the paper, the spreadsheets, the disconnected tools — with one secure, regulated platform built specifically for UK independent prescribers.

CoreEcosystemClinicalBusinessComplianceSecurity
Core

E-Prescribing with AES

Issue a private prescription in under 60 seconds

Create, sign, and transmit private prescriptions digitally with Advanced Electronic Signatures (AES). Every prescription is cryptographically signed, timestamped, and routed directly to the patient's pharmacy — no paper, no fax, no delay.

  • Mandatory field validation — prescriptions cannot be sent incomplete
  • Secure prescriber PIN for signing sessions (30-minute window)
  • Automatic routing to the patient's connected pharmacy
  • Immutable audit trail: created → signed → transmitted → dispensed
  • Repeat prescriptions with documented review and count tracking
  • Controlled drug support with Home Office reference fields
Core

Patient EHR

A complete, structured electronic health record for every patient

Maintain a full clinical record for every patient — demographics, consultation notes, prescriptions, allergies, lab results, medications, and appointment history. All in one place, all accessible in seconds.

  • Full patient profile: demographics, allergies, medical history
  • Linked consultation notes per appointment
  • Complete prescription history with dispense status
  • Lab result uploads linked directly to the patient record
  • Searchable medication and allergy lists
  • Role-based record access — receptionists see appointments, not clinical notes
Core

Appointment Scheduling

Manage your calendar without the admin overhead

Book, reschedule, and manage appointments across your clinic. Patients can be booked by a receptionist or via a patient-facing booking flow. Appointment slots link directly to consultation notes and billing.

  • Create and manage appointment slots per prescriber
  • Patient-linked bookings with automatic EHR association
  • Appointment types (in-person, video, phone)
  • Receptionist can book on behalf of prescribers
  • Appointment history visible in patient record
Core

Consultation Notes

Structured clinical notes that stay linked to prescriptions

Write, save, and sign consultation notes for every appointment. Notes are permanently linked to the patient record, the appointment, and any prescriptions issued during the consultation.

  • Structured note templates for common consultation types
  • Notes linked to the appointment, patient, and prescription
  • Signed consultation notes are immutable after sign-off
  • Full consultation history per patient
  • Prescriber can add clinical indication directly from the note
Ecosystem

Pharmacy Integration

Prescriptions arrive at the pharmacy the moment you sign

Connected pharmacies receive a secure dispensing token the instant a prescription is signed. No phone calls, no fax, no printout. The pharmacy updates dispense status in real time and the prescriber is notified of any issues.

  • Automatic pharmacy routing on prescription sign
  • Dispense status updates: received → dispensing → dispensed
  • Prescriber notified if pharmacy flags or declines a prescription
  • No prescription data transmitted in cleartext — token-based
  • Pharmacy can be overridden per prescription to patient preference
  • Dispense confirmation recorded in audit log
Ecosystem

Lab Requests & Results

Order tests and receive results without leaving the platform

Send digital test orders to connected labs and receive structured results directly into the patient's record. No PDF attachments, no email chains — results are linked, searchable, and visible to the patient.

  • Digital lab test orders sent to connected labs
  • Results received and linked to the patient record automatically
  • Prescriber notified when results arrive
  • Results visible to patients in their portal
  • Historical results searchable per patient
  • Audit trail: ordered → received → viewed
Business

Billing & Payments

Get paid for your consultations without chasing invoices

Create consultation invoices, accept payment via Stripe, and track outstanding balances — all within the platform. No external invoicing tool, no manual reconciliation.

  • Invoice generation per consultation or prescription
  • Stripe-powered card payments (one-off and recurring)
  • Payment status tracking: unpaid → paid → refunded
  • Payment history linked to patient record
  • Clinic-level revenue overview
Clinical

Questionnaires & Consent

Collect patient history and consent before the appointment

Send structured questionnaires to patients before their appointment. Responses are recorded in the EHR and can be used to pre-populate consultation notes and flag contraindications.

  • Build custom questionnaires per treatment type
  • Patient completes via secure link — no account required
  • Responses linked to the patient's EHR record
  • Questionnaire answers visible during the consultation
  • Consent confirmations recorded and timestamped
Compliance

Audit Trail & Compliance

Every clinical action is logged, immutably, forever

GetClinic maintains a complete, append-only audit trail of every action on the platform — prescription events, patient record access, authentication, admin actions. Designed to satisfy CQC, ICO, and GMC audit requirements.

  • Append-only logs — no user (including admins) can modify or delete
  • Every event: timestamp, user ID, role, IP, action, resource
  • Prescription audit: created → signed → transmitted → dispensed
  • Patient record access log — who viewed what and when
  • Authentication log: login, logout, failed attempts, PIN entries
  • Retention: 8 years for clinical records (NHS Records Management Code)
Security

Role-Based Access Control

Every user sees only what they need to see

GetClinic enforces strict role-based access. Receptionists manage appointments. Prescribers access clinical records. Clinic admins oversee their clinic. Patients see only their own data. Access is enforced at both the application and database layer.

  • 8 user roles: Prescriber, Nurse, Receptionist, Clinic Admin, Super Admin, Pharmacy, Lab, Patient
  • Patients can only access their own records
  • Receptionists cannot view clinical notes or prescriptions
  • Database-level Row Level Security (RLS) on all sensitive tables
  • Prescriber PIN for prescription signing — separate from login
  • Session timeouts enforced at the API layer
Business

Analytics & Reporting

Understand your clinic performance at a glance

Track prescriptions issued, consultation volume, outstanding payments, and repeat request trends from the analytics dashboard.

  • Prescription volume over time
  • Outstanding and completed payment summaries
  • Repeat prescription request queue with bulk approve
  • Patient registration trends
  • Export-ready for CQC governance reporting
Ecosystem

Patient Portal

Patients manage their own care — for free

Every patient gets a free, secure portal to view their prescriptions, access lab results, book appointments, and message their prescriber. No app download required.

  • View and download prescriptions
  • Access lab test results
  • Book and manage appointments
  • Complete pre-appointment questionnaires
  • Pay outstanding invoices
  • Secure messaging with the prescribing team

< 60s

to issue a prescription

8 yr

audit trail retention

UK GDPR

compliant by design

8 roles

with access control

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